Dillon Aero enjoys a reputation of purpose-driven designs and well engineered products. However, our relationship with our customers does not end after we sell a product, and this philosophy defines our customer support strategy. We always stand behind the product we make.
If you need our support, you can be certain that you will not just be a number or an email to Dillon Aero. Our team will respond quickly and offer the full support you deserve.
Dillon Aero maintains multiple support teams for continuous world-wide service. Our worldwide support network consists of three mobile training and maintenance groups to better assist our customers.
Our traveling instructors and service technicians maintain regular contact with our clients, ensuring rapid response and cultivating company presence. We understand that the best way to support is to be there when you need us.
From product support to product development, our staff is waiting to hear from you.
Dillon maintains substantial reserves of inventory at all times, rather than waiting to manufacture a parts after the order is placed. Our agility and efficiency is afforded partly in thanks to our in-house machine shop.
While this strategy is not typical within the industry, Dillon Aero strives to be different in this aspect, as it is the most commonsense strategy for effective customer service.